Bye Bye Evil Comcast

Photo by Ben Rosett on Unsplash

“My neighbor is paying $80 per month for just internet. I don’t need the TV cable. Can you take it off my account? Can I get what my neighbor has?” I said to the third Comcast representative I talked to this night. The monthly subscription fee kept increasing without any notification or explanation in the last couple of years. My monthly is now $146 per month.

I’ve been paying for TV cable for years even though I don’t have a TV. At one point, I even had a phone line as part of this “bundle” that I didn’t use either. I had been repeatedly told that getting a “bundle” was the best deal. Ridiculous, and I went along with it for years. I’ve been a loyal customer.

I wish I had a man who could argue with Comcast for me.

After going around in circles, the sale rep tried to be empathetic, funny, annoying, and sneaky by agreeing to give me the best deal he could of $102 per month for internet, locking me into a two-year contract, and not telling me about it. He brushed through the new terms and asked me to click “agree” on a screen.

In the past, I would have caved by now, but I read the fine print. I disagreed. The new offer didn’t fair much better. I wasn’t treated as a loyal customer. It felt quite the opposite that I was penalized for being one and being taken advantage of.

Forget reasoning with them. I'll cancel and find someone else. It’s time. It’s been long enough with paying for the stupid TV cable with its remote box still in the box in my closet.

I’ve been quite satisfied with my internet service. In my area, Comast was the only option in the past for a while. But now, there are a couple more options and my need is pretty simple. I decided to give a new internet service player a try and signed up, risking less superior service but cutting the fee by more than half.

Then I went to a store to cancel and let it all out, even if I also complained, which I disliked doing, though it didn’t help the matter but made me feel better.

My loyalty (and niceness) didn’t do me any good. I don’t need a man to do this for me. I can overcome the resistance to change or rock the boat, and stand up for myself.